UNIKE LED Lights Warranty:We do the warranty not from a guarantee words or paper, but from
our quality confidence and
responsibility to our customers
-----(1) If driver failed, we'll send new driver.
-----(2) If LED failed, we'll send new LED.
-----(3) Unclear reason, we'll sent full new set.
FAQ for UNIKE LED Lights:
Q1. Can I have a sample order for LED Light?
A: Yes,we welcome sample order to test and check quality. Mixed
samples are acceptable.
Q2. What about the lead time for your LED Lights?
A: 1~50pcs(3 days)51~200pcs(7 days)201~100pcs(10
days)>1000pcs(Agreement)
Q3. Do you have any MOQ limit for LED Light order?
A:Low MOQ, 1pc for sample checking is available
Q4. How do you ship the LED Lights and how long does it take to
arrive?
A: Weusually ship by DHL, UPS, FedEx. It usually takes 3-5 days to
arrive. Airline and sea shipping is also optional.
Q5. How to proceed an order for LED Light?
A: Firstly let us know your requirements or application. Secondly
We quote according to yourrequirements or our suggestions. Thirdly
customer confirms the samples and sends the payment for formal
order. Finally we arrange
the production.
Q6. Is it OK to print my logo on LED Light product?
A: Yes. Please inform us formally before our production and confirm
the design
Q7: Do you offer guarantee for the products?
A: Yes, we offer 3-5 years warranty to our products.
Q8: How todeal with the faulty?
A: Firstly, our products are produced in strict quality control
system and the defective rate will be less
than 0.3%. Secondly, during the guarantee period, we will send new
lights with new order for small quantity.
